The Protector

Had a customer that was running Windows 7 and he told me that his screen would go white when trying to send an email. He was using Yahoo email just so you know. He also was chatting with a friend and the person he was chatting with told him that his online status kept going on and off. When I first arrived I did not know he was using a WiFi connection. I assume he was using a direct cable connection to his AT@T U-verse router box. Well it was not and I found out thta 2 hours later. I should of checked this first, lolo.  Anyway as it turns out the customer had this Dell desktop installed into a heavy wooden desk. When the desktop was inside the desk cabinet, I notice the signal was strong at sometimes, but sometimes it would drop to 2 bars. Full strength is 4 or 5 parts. I should also tell you that this was in a apartment complex which when I perform a WiFi search there were several AT@T wireless routers in close proximity.

The fix for this common problem can be trace directly to the wooden desk. The installed WiFi wireless card has two antennas that were butted up against the solid wooden desk drastically reducing the signal strength. The AT@T U-verse router was in another room inside a closet. So taking the Dell desktop out of the wooden cabinet and adjusting the antennas helped the signal strength. I also changed the default wireless channel settings on the AT@T U-verse router. I think it defaults to 11, so changing it will help reduce with any interference with any other routers that are close enoughto cause some interference. You can also id your household of annoying, intermittent Internet outages. Switch to OpenDNS and immediately notice a faster, more reliable Internet experience. Join the millions who’ve already unbundled their DNS service from their ISPs Internet connection. Read my earlier post on DNS to find how to do this, just click here.

Thanks

Today I got a call from a customer that had issues with her work connection. She needed to connect to her email from home to her work. It would not connect, stating something about Proxyerror. Well upon arriving I notice the HP computer was taking a very long time to boot. After it booted I immediately saw the issue. This PC Was crawling, it had Norton Anti-Virus 2010, Webroot Spysweeper and Microsoft Essentials, wow. I am surprised it booted at all. So I had to remove Norton 2010 first, I thought Norton had improved their product. Well maybe I had to much faith, or hope but man it still bogged this system dowwwwn. So Norton came off, and I rebooted. Now Spysweeper, the cust. said that Spysweeper would constantly scan but it never found anything. Yea, I seen this before. Someone recommended it to me. Well I learned that this was not a great product either. Why would you want to keep scanning the hard drive if no viruses are found. That is just slowing down the computer. So now Webroot was gone. Now I had to remove Microsoft Essentials. It took a long time to uninstall but it finally uninstall and I rebooted once again.

Now the computer was clear but it was still sluggish, I was beginning to think I was going to have to reinstall Windows XP. I thought about it and said I need to scan for viruses anyway just be sure. So I downloaded and installed Malwarebytes Anti-Malware and ran a quick scan it found 2 infections right away, by the time it finish it removed over 100 infections. So you tell me what is Norton 2010 doing, it surely is not protecting your PC, not to mention it is slowing the crap out of your processor. If you have Norton Anti-Virus any version you need to get rid of it NOW. I do this for a living folks, and it is not protecting your PC and you will eventually lose your data and have to get a service tech out there like me. My customer called Geek Squad before she called me and they told her it will cost $299.99 as an estimate and they could not get out onsite to her house for 2 weeks. Or she could bring it in the store, which would still cost her the same and it would take her 2 weeks to get it back. She had already had a bad experience with the in store Geek Squad. She took in a notebook and it was doing the same thing that it was doing before she took it in. They still wanted to charge her for a broken notebook. Say What!!

So if you want to get rid of Norton you need to click here now, for cheap alternative to Norton Anti-Virus, and you need this program also to keep your system Malware free. This program is what I use to scan the hard drive once I get rid of any out-dated or non-working protection. Click here.

So I rebooted the computer and my customer was watching me the whole process, she said WOW, the PC is running faster than ever. I said thank you and collected my fee.