The Protector

Today I got a call from a customer that had issues with her work connection. She needed to connect to her email from home to her work. It would not connect, stating something about Proxyerror. Well upon arriving I notice the HP computer was taking a very long time to boot. After it booted I immediately saw the issue. This PC Was crawling, it had Norton Anti-Virus 2010, Webroot Spysweeper and Microsoft Essentials, wow. I am surprised it booted at all. So I had to remove Norton 2010 first, I thought Norton had improved their product. Well maybe I had to much faith, or hope but man it still bogged this system dowwwwn. So Norton came off, and I rebooted. Now Spysweeper, the cust. said that Spysweeper would constantly scan but it never found anything. Yea, I seen this before. Someone recommended it to me. Well I learned that this was not a great product either. Why would you want to keep scanning the hard drive if no viruses are found. That is just slowing down the computer. So now Webroot was gone. Now I had to remove Microsoft Essentials. It took a long time to uninstall but it finally uninstall and I rebooted once again.

Now the computer was clear but it was still sluggish, I was beginning to think I was going to have to reinstall Windows XP. I thought about it and said I need to scan for viruses anyway just be sure. So I downloaded and installed Malwarebytes Anti-Malware and ran a quick scan it found 2 infections right away, by the time it finish it removed over 100 infections. So you tell me what is Norton 2010 doing, it surely is not protecting your PC, not to mention it is slowing the crap out of your processor. If you have Norton Anti-Virus any version you need to get rid of it NOW. I do this for a living folks, and it is not protecting your PC and you will eventually lose your data and have to get a service tech out there like me. My customer called Geek Squad before she called me and they told her it will cost $299.99 as an estimate and they could not get out onsite to her house for 2 weeks. Or she could bring it in the store, which would still cost her the same and it would take her 2 weeks to get it back. She had already had a bad experience with the in store Geek Squad. She took in a notebook and it was doing the same thing that it was doing before she took it in. They still wanted to charge her for a broken notebook. Say What!!

So if you want to get rid of Norton you need to click here now, for cheap alternative to Norton Anti-Virus, and you need this program also to keep your system Malware free. This program is what I use to scan the hard drive once I get rid of any out-dated or non-working protection. Click here.

So I rebooted the computer and my customer was watching me the whole process, she said WOW, the PC is running faster than ever. I said thank you and collected my fee.

Before I begin, I would like to think everyone that has left all the wonderful comments on my blog. I admit it has been a challenge to keep this blog updated daily but I am trying. Thanks again and please subscribe to the right of this post and you will get an email when I update my blog. Thanks everyone.

As you know by now if you have been following this Blog, I remove viruses for a living. Even if the service calls does not mention that it is virus related. I always check. Most users or unaware that their PC is currently infected and they are not protected. They are also unaware that most PC makers place trial anti-virus or anti-spy-ware software protection on their PC.

My first step is to get Malwarebytes Anti-Malware from the the official site. I highly recommend the professional edition which can gotten if you click here at a great price. This program has save my skin many days. Not to mention the end-user data.  Go ahead and purchase this and install it.  So why this program is scanning, I check out the installed software on my customer computer. I remove all types of expired anti-virus anti-spy-ware software, including Norton Anti-Virus, Norton Live-Update, Mcafee, AVG, and yes I have seen all 4 software programs loaded on the customer PC at once. By removing these out-date programs has an immediate effect on the PC performance.

Another tool I use is called HijackThis, it is a free program yet it is very powerful, you can get it here, click here.  Be careful when you are using this or your PC operating system will be hosed. I will not be responsible for any data loss. If your PC is currently infected and you need to clean it check some of my earlier posts.  Good Luck.

Download it and allow it to install.  You should get 2 screens that pop up. Close down the one that comes up in notepad.  You do not have to save it just close it down.

The other screen should look like this, see below:

Go through the list very slow and carefully, check anything that starts with BHO, check anything that starts with extra content. Also check off anything that has missing file after the line entry.  If you are getting any .dll errors when Windows starts it will show here.  Write down the error and look for that file entry. Once you have everything selected click on fix checked.

Also look for programs that are starting up when Windows starts.  This will elimate a slow booting and or sluggish computer. Almost every program that you install wants to load when Windows starts.  However their is a check box that will allow your program not to start, when you install any program.

Look for my next post on Lime Wire, if your teenager has installed this on your computer and now it is not working you need to read my next blog post to fix or prevent your computer from losing all your data.

Now reboot your PC and see if this works.  You may have to do it several times.  Just read each line and most items are self explained.  Remember almost all PCs’ are virus related.

Thanks

Ralph O. Walker Sr.

Evening,

Malware Busting Software

Today’s post is about one of the best tools that I have found to help remove Malware off of your computer.  There are two versions of this software.  One is FREE and the other one is a paid version.  I have clean computers of Malware which includes viruses, adware, spyware, rootkits, trojans horses, worms you name off of computer hard drives with this great software.  Here is a screen shot of the program.  If it seems like your computer is not working at the speed that it normally does or if you are getting weird messages like your computer is infected.  I highly recommend this program.  It simply works.  As long as you have a Internet connection I would get this program here now before it is too late.  This will save you a costly service call and it will pay for itself time and time again.  I just used it all time and it works. No extra software is installed.    The paid version of Malwarebytes’ Anti-Malware protects you while you are online.  It is sort of like a Pop-up blocker or Firewall.  There are increasing  very aggressive malicious code getting on popular websites that are infected thousands of secure systems daily.  This program will block it dead in its tracks.  Trust me I do this for a living.  As a bonus it does not slow down like your system like Norton or others.  Click HERE to order your copy.  Get your computer protected now and save a $300 to $400 service call.

Stay tune for more great software that will protect your PC.

Ralph O. Walker Sr.

www.adjustservices.com