The Protector

Virus Related

by on Aug.04, 2010, under Windows XP and Vista Updates for Hardware and Software

Before I begin, I would like to think everyone that has left all the wonderful comments on my blog. I admit it has been a challenge to keep this blog updated daily but I am trying. Thanks again and please subscribe to the right of this post and you will get an email when I update my blog. Thanks everyone.

As you know by now if you have been following this Blog, I remove viruses for a living. Even if the service calls does not mention that it is virus related. I always check. Most users or unaware that their PC is currently infected and they are not protected. They are also unaware that most PC makers place trial anti-virus or anti-spy-ware software protection on their PC.

My first step is to get Malwarebytes Anti-Malware from the the official site. I highly recommend the professional edition which can gotten if you click here at a great price. This program has save my skin many days. Not to mention the end-user data.  Go ahead and purchase this and install it.  So why this program is scanning, I check out the installed software on my customer computer. I remove all types of expired anti-virus anti-spy-ware software, including Norton Anti-Virus, Norton Live-Update, Mcafee, AVG, and yes I have seen all 4 software programs loaded on the customer PC at once. By removing these out-date programs has an immediate effect on the PC performance.

Another tool I use is called HijackThis, it is a free program yet it is very powerful, you can get it here, click here.  Be careful when you are using this or your PC operating system will be hosed. I will not be responsible for any data loss. If your PC is currently infected and you need to clean it check some of my earlier posts.  Good Luck.

Download it and allow it to install.  You should get 2 screens that pop up. Close down the one that comes up in notepad.  You do not have to save it just close it down.

The other screen should look like this, see below:

Go through the list very slow and carefully, check anything that starts with BHO, check anything that starts with extra content. Also check off anything that has missing file after the line entry.  If you are getting any .dll errors when Windows starts it will show here.  Write down the error and look for that file entry. Once you have everything selected click on fix checked.

Also look for programs that are starting up when Windows starts.  This will elimate a slow booting and or sluggish computer. Almost every program that you install wants to load when Windows starts.  However their is a check box that will allow your program not to start, when you install any program.

Look for my next post on Lime Wire, if your teenager has installed this on your computer and now it is not working you need to read my next blog post to fix or prevent your computer from losing all your data.

Now reboot your PC and see if this works.  You may have to do it several times.  Just read each line and most items are self explained.  Remember almost all PCs’ are virus related.

Thanks

Ralph O. Walker Sr.

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