When is to much protection bad.
by Ralph Walker Sr. on Jul.15, 2010, under Windows XP and Vista Updates for Hardware and Software
I recently worked on a Windows based notebook that was very slow and needed to be optimize and connected to the Internet. It was a Fujitsu notebook.
When I started to work on the notebook it was running Windows XP with service Pak 1. It took about 15 minutes to load and it had McAfee which was expired, AVG, Spybot Search and Destroy, Norton Anti-Virus 2005 which was also expired. All these programs were conflicting causing a lot of issues not to mention infections and the notebook was not currently protected. So I had to remove Norton Anti-Virus first which is very hard if not impossible to do manually. The best tool that I use to remove Norton actually comes from Symantec, which makes Norton Anti-Virus. You can get it here, click here for a Free Norton Anti-Virus utility. Just determine which version of Norton that you need to uninstall. Download and run it. Reboot. Go back to control panel and make sure all entries of Norton are gone. Make sure you remove any Norton Live-Update entries also. Since I mention Symantec each Anti-Virus protection software has their own uninstall utility which can help if you need to unistall them for some reason. The Windows XP add/remove program feature does not work very well.
So I deleted AVG, McAfee and Spybot Search and Destroy and rebooted. The notebook is booting faster but it still needs optimizing and I need to fix the Internet connection which was wireless using a Mac Airport router. So the next thing to do was to update the notebook to Windows XP, SP3. it is fairly huge so I had it on my portable external hard drive. I attached it to the notebook and allow the SP3 update to load.
Next it was still not connecting to the wireless network so I had to install the Mac AirPlus software from CD, I rebooted the notebook and it connected to the wireless network but it was intermittent. I checked for updates and sure enough their was an update. After the update was completely. The notebook stayed connected.
For the optimization of the notebook, I used Ccleaner.com and defraggler which can be downloaded for FREE at www.filehipp.com.
The notebook is running a lot faster but it need more memory which I suggest to the customer.
Stay tune for more posts of my virus related adventures.
R. Walker Sr.
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July 18th, 2010 on 8:50 pm
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